Frequently Asked Questions

We deliver first aid and health & safety training across Lancashire, Pendle, Burnley, Colne, Nelson, Clitheroe, Skipton, and throughout the North West UK. All training is delivered on-site at your location.

Yes, all our courses are accredited by Highfield Qualifications, a leading UK awarding organization. Our workplace first aid courses are HSE approved, and our paediatric first aid training is OFSTED and EYFS compliant.

First aid certificates are valid for 3 years from the date of issue. We recommend booking refresher training before your certificate expires to maintain compliance and keep skills current.

Yes, we offer flexible scheduling including evenings and weekends to minimize disruption to your business operations. We work around your schedule to find the most convenient time.

You can book a course by calling us on 07511 236885, emailing suddsp@gmail.com, or using our contact form. We'll discuss your requirements and arrange a suitable date for training.

The minimum group size is typically 4 participants, with a maximum of 12 per course. For larger groups, we can arrange multiple sessions. Group training is more cost-effective than individual courses.

Training costs vary depending on the course type, group size, and location. Contact us for a free, no-obligation quote tailored to your specific requirements. We offer competitive rates for group bookings.

Travel costs are included for locations across Lancashire and the immediate North West. For locations further afield, a small travel supplement may apply. We'll confirm all costs upfront when providing your quote.

EFAW is a 1-day course ideal for low-risk workplaces such as offices and small retail businesses. It covers essential emergency response skills including CPR, choking, and bleeding. FAW is a comprehensive 3-day course required for higher-risk environments such as manufacturing, construction, and warehouses. FAW covers a much wider range of injuries, medical emergencies, and conditions, making it suitable for appointed first aiders in more complex workplaces.

The Paediatric First Aid course is essential for anyone working with babies and young children, including nursery staff, childminders, teaching assistants, after-school club workers, and sports coaches. It is an OFSTED and EYFS requirement that at least one qualified paediatric first aider is present at all times when children are in your care.

Our Schools & Nurseries course is specifically designed for educational settings. It covers paediatric CPR and AED use, choking in infants and children, anaphylaxis and use of an EpiPen, managing head injuries, febrile convulsions, asthma attacks, and dealing with fractures and soft tissue injuries. The course is tailored to real scenarios staff encounter in schools and nurseries.

The COSHH (Control of Substances Hazardous to Health) Awareness course covers the legal requirements under COSHH Regulations 2002, how to identify hazardous substances in the workplace, how to read and understand Safety Data Sheets (SDS), risk assessment for hazardous substances, control measures to reduce exposure, and what to do in the event of an incident involving hazardous materials. It is suitable for all industries where chemicals or hazardous substances are used.

Manual Handling training is required for anyone whose job involves lifting, carrying, pushing, or pulling loads. This includes warehouse and logistics staff, care home workers, retail employees, construction workers, and office staff who regularly move equipment or supplies. Under the Manual Handling Operations Regulations 1992, employers must provide adequate training to reduce the risk of musculoskeletal injuries.

Our Risk Assessment Awareness course teaches participants how to identify workplace hazards, evaluate the level of risk, implement appropriate control measures, and document findings in a legally compliant risk assessment. It covers the 5-step risk assessment process as recommended by the HSE, and is suitable for managers, supervisors, and anyone responsible for health and safety in their workplace.

No prior knowledge or experience is required for any of our courses. All training is delivered in plain, accessible language and is suitable for complete beginners. Our trainer ensures everyone feels comfortable and confident throughout the session, regardless of their background.

Yes, certificates are issued on the day of training upon successful completion of the course assessment. Certificates are accredited by Highfield Qualifications and are nationally recognised. You will receive a physical certificate as well as a digital copy for your records.

Absolutely. Many of our clients combine courses in a single visit — for example, pairing EFAW with Manual Handling, or COSHH Awareness with Risk Assessment. This is a cost-effective way to cover multiple compliance requirements in one day and minimise time away from work for your team.

Yes, we offer refresher courses for all qualifications. First aid certificates are valid for 3 years, and we recommend booking a refresher before expiry to maintain compliance. Refresher courses are shorter in duration than the full course and are a great way to keep skills sharp and up to date.

All courses include comprehensive training manuals, practical hands-on sessions with equipment, interactive Q&A throughout, and official certificates issued on successful completion. Everything you need is provided.

Yes, all courses include continuous assessment throughout the training and a final practical assessment. The assessments are designed to ensure you can confidently apply the skills learned. Our pass rate is 100%.

We provide comprehensive training and support to ensure everyone passes. In the rare event someone needs additional support, we offer follow-up sessions at no extra cost to help them achieve certification.

Yes, we can tailor training to focus on specific scenarios or risks relevant to your workplace, school, nursery, or sports club. We'll discuss your requirements when booking to ensure the training meets your needs.

The number of first aiders required depends on your workplace risk assessment, number of employees, shift patterns, and working arrangements. As a guide, low-risk workplaces need at least one first aider per 50 employees. We can advise on your specific requirements.

Emergency First Aid at Work (EFAW) is a 1-day course suitable for low-risk workplaces. First Aid at Work (FAW) is a comprehensive 3-day course required for higher-risk environments and provides more in-depth training on a wider range of injuries and medical emergencies.

Yes, OFSTED requires that at least one person with a current paediatric first aid certificate must be on the premises at all times when children are present. For childminders, the childminder must hold a current paediatric first aid certificate.

Fire marshal training should be refreshed annually to ensure knowledge remains current and to cover any changes in legislation, workplace procedures, or fire safety equipment.